October 2011
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Day October 13, 2011

Entries 2 Total

Apple Quality Out of Control?

Oct 13, ’11 4:07 PM

In the past two days we have seen two major updates (OS X 10.7.2 Lion and iOS 5. There have been reports of problems with both, and more so with the transition of users from Mobile Me to iCloud.

In post-Jobs Apple the question is can the company maintain the high level of perforance that Steve sternly demanded? Or is this the other shoe falling?

To be sure Steve Jobs was a tough task master. But that might have been exactly what was needed. We might be seeing exactly why that management strategy that may have worked well. I sincerely hope Apple will not allow itself to be reduced to mediocrity and let complacency seep in.

Under Steve Jobs if this type of lunacy cropped up he would not condone it and heads would roll.

So, who is at the helm holding this staff to demanding quality standards or are we seeing a whole new trend within Apple?

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First Day iOS 5 Update Issues

Oct 13, ’11 9:44 AM

Some users seem to be seeing problems in upgrading to the latest version of  Apple’s iOS.

Some users are reporting issues with downloading the new version of the iOS software. Some are getting a “3200 error”, including a message stating that an “internal error” has occurred, and the upgrade process was canceled.

Other users see related problems after successfully downloading the update, iTunes brings an error message as the file was extracted and is downloading slowly.

Again, this is another warning sign to would-be first-day upgraders to be patient and tread carefully before diving in. This was the lesson I learned by moving to OS X Lion on the first day and experiencing over 250 crashes and freezes that I had to do a hard restart from. This is getting to be a statement for better testing prior to release.

On the issue of iOS 5 below are some direct links you can use to make it happen hopefully successfully.

Hold Alt (Windows) /Option (Mac) and click the “restore” button in the iTunes iOS device summary screen, then point to the file matching your device. This will wipe your iOS device back to factory settings, so be sure to back up your device in iTunes first.

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